Privacy Policy

Effective Date: [6/4/2026]

Affordable Mental Health Services values your privacy and is committed to protecting the personal and health information you share with us. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, patient communications, and mental health services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

• Schedule an appointment
• Complete contact forms
• Request information about services
• Communicate with our office
• Participate in telehealth services
• Complete patient intake documents

Information collected may include:

Personal Information

• Name
• Date of birth
• Address
• Email address
• Phone number
• Emergency contact information

Health Information

• Medical history
• Mental health history
• Symptoms and treatment concerns
• Medication information
• Insurance details
• Assessment and treatment records

Technical Information

When visiting our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Pages visited
• Website usage data
• Cookies and analytics information

2. How We Use Your Information

We use information collected to:

• Provide mental health and psychiatric services
• Schedule and manage appointments
• Communicate regarding treatment and care
• Process payments and insurance claims
• Improve patient experience
• Respond to inquiries and support requests
• Maintain medical records
• Comply with legal and regulatory requirements

Information is used only for legitimate healthcare, administrative, and operational purposes.

3. Protected Health Information (PHI)

As a healthcare provider, we may collect and maintain Protected Health Information (PHI).

PHI may include:

• Diagnoses
• Treatment plans
• Clinical notes
• Medication information
• Health assessments
• Insurance and billing records

We handle PHI in accordance with applicable privacy laws and healthcare regulations.

4. Telehealth Privacy

Affordable Mental Health Services provides care through secure telehealth platforms.

While we take reasonable measures to protect communications, patients are encouraged to:

• Participate from a private location
• Use secure internet connections
• Protect account credentials
• Avoid sharing confidential information through unsecured channels

We strive to maintain confidentiality throughout all virtual appointments and communications.

5. Information Sharing and Disclosure

We do not sell, rent, or trade personal information.

Information may be shared only when necessary for:

Treatment Purposes

To coordinate care with healthcare providers involved in your treatment when authorized or legally permitted.

Payment Purposes

To process insurance claims, billing, and payment collection.

Healthcare Operations

To improve service quality, maintain records, and manage administrative functions.

Legal Requirements

When required by law, court order, subpoena, or regulatory authority.

Patient Safety

When disclosure is necessary to prevent serious harm to a patient or others, as permitted by law.

6. Website Cookies and Analytics

Our website may use cookies and similar technologies to:

• Improve website performance
• Understand visitor behavior
• Enhance user experience
• Monitor website traffic

Cookies do not typically collect sensitive medical information.

Visitors may disable cookies through browser settings, although some website features may not function properly.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect personal and health information from:

• Unauthorized access
• Disclosure
• Loss
• Misuse
• Alteration
• Destruction

Despite these efforts, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Record Retention

Patient records and related information may be retained for the period required by applicable healthcare regulations, professional standards, and legal obligations.

When information is no longer required, it will be securely disposed of in accordance with applicable laws and policies.

9. Your Privacy Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Request corrections to inaccurate information
• Request copies of certain records
• Request restrictions on certain uses or disclosures
• Request confidential communications
• Withdraw certain authorizations when permitted

Requests may be subject to verification requirements and legal limitations.

10. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for:

• Third-party privacy practices
• Website content
• Security measures
• Policies maintained by external organizations

Users should review the privacy policies of any third-party websites they visit.

11. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement when required by law.

If information is believed to have been collected improperly, please contact us so that appropriate action can be taken.

12. Email and Electronic Communications

Communications sent through email or website forms may not always be fully secure.

Patients should avoid sending highly sensitive information through unsecured communication methods unless specifically instructed to do so.

For treatment-related matters, secure patient communication channels should be used whenever available.

13. Changes to This Privacy Policy

Affordable Mental Health Services reserves the right to update this Privacy Policy at any time.

Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

14. Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

Affordable Mental Health Services
Phone: (706) 231-2484
Email: info@affordablemhservices.com
Address: 402 Insperon Drive, Grovetown, GA 30813

Important Notice

Affordable Mental Health Services is committed to maintaining the privacy, confidentiality, and security of your personal and health information while providing compassionate, patient-centered mental health care.